TshirtMonkey.com Return Policy Our We want our customers
to feel comfortable with their purchase. If for any reason you are
dissatisfied with your purchase, we will assist you with an exchange,
merchandise credit, or a prompt refund excluding shipping cost.
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Customers will not be
responsible for the shipping cost only if the merchandise is shipped
incorrectly or damaged. Otherwise, we will credit your account on the
cost of the merchandise only.
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Returns must be made no
later than 14 days from the time you received your order. Shipments made
after 14 days will be rejected at the customer's expense.
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Please also remember if
you are returning an item based on an incorrect size requested on your
order, we will gladly exchange it with the correct size within 30 days.
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Items returned worn, with
a perfume or deodorant stains and/or odor, washed, or handled
inappropriately, will not be accepted and returned at the customer's
expense. Upon receipt of your return, an inspection and approval will be
processed. Please allow your account to be credited within 1-2 credit
card billing cycles. A check will be mailed for orders purchased by
checks.
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If you returned only one
item from a multi-item shipment, you will be reimbursed only for the
per-item cost.
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Also, please include a copy
of the packing slip, the reason for the return as well as instructions (if
you would like a credit or an exchange, etc.)
Please send merchandise
to:
TshirtMonkey.com
PO Box 290404
Brooklyn, NY 11229
For more information please contact us at:
info@TshirtMonkey.com * The Refund
Payment option is available for 60 days after a payment was sent.
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